IRIS builds leadership position with on-line ticketing acquisition

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IRIS builds leadership position with on-line ticketing acquisition

IRIS, the largest privately owned software company in the UK, has announced the acquisition of ts.com, developers of on-line ticketing solutions for a wide range of ticketing requirements including festivals, sports events, theatres, visitor attractions, travel and car parking.

The acquisition marks the next stage of IRIS’ goal to expand its ticketing capabilities. Combining the existing IRIS TALENT ticketing solutions with ts.com will allow IRIS to expand its on-line ticketing capability beyond its major presence in large sports clubs and arenas to include important new vertical markets.

ts.com has an excellent reputation for its easy-to-use and reliable ticketing solutions and an established and loyal customer base. Notable clients include The National Trust, The Red Bull Flugtag, The Wolverhampton Grand Theatre, Arriva Group and Earl’s Court & Olympia Parking.

Glenn Jackson, Managing Director of IRIS TALENT, commented: “There is huge growth potential for on-line ticketing simply because it is the easiest and most convenient way to purchase event tickets. The ts.com ticketing solutions are entirely complementary to our current offerings – both for smaller sports stadia and to enable us to enter a number of new vertical markets; a factor that will undoubtedly strengthen our ability to satisfy a wider range of needs.”

Mark Ellis, Managing Director of ts.com, commented: “We are delighted that ts.com has become part of IRIS. For some time, we have been searching for a way to develop further as part of a larger organisation with the resources, financial backing, service commitment and culture to increase our growth rate in the online ticketing market.”

“We have been particularly impressed that in all previous IRIS acquisitions the group’s emphasis has always been on ensuring “business as usual” for existing customers and we look forward to the further development of the ts.com ticketing product range with the support and resources that IRIS can provide.”

Ends

About IRIS TALENT

IRIS TALENT is the only fully integrated management system for sports club and venues that puts the customer at the heart of the operation and provides a ‘holistic’ view of all related transactions.

IRIS TALENT Sport is used by numerous blue-chip clients to manage ticketing, web sales, CRM, automated telephone sales, corporate sales and hospitality, membership, loyalty, merchandising and mail order, financials and reporting.

Customers include Premiership Clubs; Manchester City, Everton, Liverpool, Hull, Newcastle and Sunderland, Clubs from the Coca Cola Football Leagues, numerous Rugby League and Rugby Union Clubs, National and International Sports Arenas, Governing Bodies and Membership Associations.

IRIS TALENT Sport has been awarded Football League CRM approved supplier status following an impartial and thorough review of the market for the member clubs and compliments our market leading position with 75% of the Premier League using IRIS software.

This complete and robust solution withstands the increasingly challenging demands of web selling and ticketing and allows clubs to achieve a fast ROI, best demonstrated by customer retention rates of 95%, which are recognised as some of the highest in the software industry.

About IRIS

Founded 30 years ago, IRIS is one of the fastest growing and now the largest privately owned software and services business in the UK. It has revenues of c£120m p.a. and c1,200 employees servicing over 60,000 UK businesses from a national network of offices.

IRIS works in clearly defined sectors with leadership positions in the markets it operates in, and unrivalled customer retention rates averaging 95% plus p.a. across the group.

IRIS is:

The No 1 provider to UK accountancy practices;
The No 1 provider to UK law firms, barristers and coroners’ offices;
The No 1 provider to the UK not-for-profit sector;
The No 1 provider of payroll and accounts software to GP practices
The No 2 provider of payroll and HR software solutions, providing payslips to c10% of the UK workforce;
An award-winning provider of accounting and ERP systems to UK businesses;
A leading provider of specialist software for:
- sports clubs
- field service companies
- IT divisions of major organisations
- higher education and commercial training
- architects
- engineers